Outer Style Reviews
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What is the shipping policy of Outerstyle.com?
Outerstyle.com, also known as Outer, has a detailed shipping policy. Shipping times vary depending on the date of purchase and the specific product ordered. Purchasing and shipping is available only within the 48 contiguous United States. They do not ship to PO Boxes, APO (Army Post Office), FPO (Fleet Post Office), DPO (Diplomatic Post Office) destinations or to freight forwarders. If multiple products are ordered, there may be multiple shipments. Expedited shipping is not offered. Partner products may not be shipped directly by Outer but Outer will be responsible for all order notifications and status updates from orders placed on liveouter.com.
For freight shipments, an adult 18 or older must be present at the time of delivery. Their standard scheduled freight includes delivery, placement in area/room of choice, unpacking and removal of all packaging materials, and any furniture assembly required. The customer will be contacted by FedEx or FragilePAK when the product is shipped to schedule the delivery.
Small parcels ship by ground for free. Ground shipments do not require a signature. Soft goods and accessory orders from Outer will ship separately from your Outer seating by small parcel carriers.
If you live in an apartment, condo building, high rise, metro area, or have a unique delivery space that requires specific attention or a Certificate of Insurance (COI), contact them to talk through your shipping options.
Outer also offers a 365 Day Returns policy. They’ve been very thoughtful in every detail of the design and construction of their products to ensure that you’re totally satisfied with your purchase. If you have a question about your product's specific order time, please feel free to email them at orders@liveouter.com.